Terms of Service
Acceptance of Terms
These Terms of Service (“Terms”) govern your use of www.derbycityhvac.com (the “Website”) and the services provided by C & L Heating & Air (“we,” “us,” or “our”). By accessing or using our Website or services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.
Use of Our Website
You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website. You may not attempt to gain unauthorized access to the Website, its servers, or any connected systems, or use the Website to transmit harmful or malicious code.
Services, Estimates & Scheduling
Information on this Website about our heating, cooling, and related services is provided for general informational purposes. Pricing, promotions, financing offers, and availability are subject to change without notice and may require an in-home evaluation. Submitting a service request or scheduling an appointment online does not guarantee a specific time until it is confirmed by our team. Any work performed is subject to the terms of the written estimate, invoice, or agreement provided at the time of service.
SMS/Text Messaging Terms
C & L Heating & Air offers SMS/text messaging to customers who opt in. Customers may opt in verbally, either in person at our location or over the phone, when providing their mobile phone number. By opting in, you agree to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys from C & L Heating & Air.
- Message and data rates may apply.
- Message frequency may vary.
- Text HELP for support or more information.
- Text STOP to unsubscribe at any time, and no further messages will be sent.
- Consent to receive text messages is not a condition of purchase.
- Mobile carriers are not liable for delayed or undelivered messages.
Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. For more information about how we handle your information, please see our Privacy Policy.
Intellectual Property
All content on this Website, including text, graphics, logos, images, and other materials, is the property of C & L Heating & Air or its content providers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this Website without our prior written permission.
Third-Party Links
This Website may contain links to third-party websites, such as financing partners, manufacturers, or review platforms. These links are provided for your convenience only. We do not control and are not responsible for the content, policies, or practices of any third-party websites.
Disclaimer of Warranties
This Website and its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. Warranties for equipment and workmanship, if any, are provided separately in writing.
Limitation of Liability
To the fullest extent permitted by law, C & L Heating & Air shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Website.
Privacy
Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page, and your continued use of the Website or our services after changes are posted constitutes your acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles.
Contact Us
If you have any questions about these Terms of Service, please contact us:
C & L Heating & Air
2810 S. English Station Rd, Suite 101
Louisville, KY 40299
Phone: (502) 969-7016